TORONTO, February 3, 2010 – Toronto-based software firm Telax Hosted Call Center today announced that it had successfully completed the Metaswitch Interoperability Test Suite with version 10.3.0.0 of its ACD SIP protocol. The hosted communications solution provider plans to announce official Metaswitch Partner certification in the coming weeks.
“This has been a priority for us. The team has working hard at getting this testing completed,” explained Telax VP Operations Taras Kapanaiko. “We already collaborate with a number of companies who rely on Metaswitch hardware, like Globalive and Fibernetics. And I’ve personally worked a great deal with Metaswitch solutions over the years. Everybody here at Telax has a huge amount of respect for the work that Metaswitch does and we’re really looking forward to working closely within their ecosystem”
For more information about Metaswitch Networks, visit them on the Web at http://www.metaswitch.com/.
About Telax Hosted Call Center:
Telax Hosted Call Center is North America’s leader in hosted call center solutions. Based in Toronto, Canada, Telax has been providing cloud-based business solutions to prominent public and private sector organizations since 1999. The simplicity delivered by Telax services enables clients like Northrop Grumman, Burberry, CI Investments, Globalive Communications, Health Canada and the GSA, to reduce costs and improve efficiency, so that they can do more with their most critical resource: people. For more information, visit Telax on the Web at www.telax.com. For the latest Telax news, visit http://www.telax.com/category/news.