Company We Keep
Enterprise
 The Telax culture aligns our goals with their expertise, and helps us provide a consistent superior service experience for our clients. Telax is responsive and reliable, they take ownership and interact with us, not like a vendor, but as a part of our team. |
 We really appreciate the Telax business model, technology savvy, and service responsiveness. Implementation was seamless to our clients and did meet our goals of elevating the customer experience from adequate to exceptional. |
 We’re committed not only to maintaining industry-leading service standards, but also to choosing the greenest ways to run our business. Using a Telax solution for our customer service team allows us to achieve both. |
 At Bounce Energy in Texas, customer service is our top priority, so we needed a vendor that can match our commitment to customer satisfaction, we’re glad we went with Telax! |
 Telax saved us! Our first hosted call center provider was unreliable. With Telax we have a partner we can depend on! |
 Telax has been a great addition to our Help Desk! The application is easy to manage, and we receive all our calls without issue. They deliver first class service without charging first class rates! |
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Public Sector
 Truthfully, in terms of working with a vendor, it has been by far the best experience that we’ve had with anyone. |
 As institutional partners, Telax has proven dependable, providing responsive, "above and beyond" service and assistance, backed by a sincere respect for the AU's unique culture, mandate, and business practices. |
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Metaswitch
 We chose Telax Hosted Call Center because of the feature set and the fit with our values of reliability, technical expertise and customer focus. |
 In the end, Telax stood out as the logical choice, their technology is first rate and they subscribe to our core value of putting the customer first. |
 The reporting functionality, features, and usability differentiate this solution from anything currently available. Telax is a well-established, robust solution that addresses a wide range of customer needs. |
 In areas like Bruce County with averages of 350cm of snowfall per winter, having a reliable network infrastructure and crisis management plan for service continuity is an utmost necessity. |
 We are pleased to add the Telax Hosted Call Center to our business solution suite, the Telax carrier-grade hosted call center technology is a great match for today’s IP networks. |
 We chose Telax as our best-of-breed contact center solution because of their outstanding |
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