Consulting and outsourcing firms that specialize in high value industries such as finance, utilities, government and pharmaceuticals choose Telax Hosted Call Center systems for BPO to add the “wow” factor and increase the value of their offerings.
Some of our BPO clients provide standard call center services but many more provide a multi-faceted solution where the hosted call center system, IVR and web, among other technologies, mix with business process and human capital to create a much higher value project.
The simplest Hosted Call Center systems for BPO in the industry, the Telax solution is quick to learn and easy to use, to minimize training and behavior change for new team members – ideal for fast changing environments.
Perfect for organizations that want to deliver a higher margin, differentiated solution, without taking focus away from their core competencies.
No investment in capital for any call center engagement, an affordable flat monthly fee guarantees not to exceed the project budget. Most importantly this monthly fee includes all support calls. We believe if you need support, you should get it.
Our Hosted Call Center systems for BPO clients often add value to their offerings by leveraging our expertise for temporary custom hosted IVR programming in both private and public sector.
To make it all work, a dedicated Hosted Call Center systems for BPO support team with intimate knowledge of your project and technology configuration is available to you 24×7. By eliminating support fees and tying compensation to your complete satisfaction, we’ve ensured our alignment with your goals. We routinely provide exceptional expertise and demonstrate a total commitment to your BPO project and your client’s businesses.
Say good-bye slow response and clueless support. We perform like your most motivated employees, no extra billing or overtime hours. Say good-bye to sleepless nights, feel at ease with experts on call, knowing the buck stops at your Telax hosted call center systems for BPO team.
Team up with Telax to provide “knock your socks off” solutions for your clients!