Government

Find out why Telax Hosted Call Center systems for Government have been awarded 4 out of 5 Government RFPs posted in the Government e-tendering service MERX.

Telax Hosted Call Center systems for Government enable proactive US and Canadian government organizations to:

  • Create valuable knowledge-worker jobs in any geography
  • Enhance quality of life by enabling work-at-home and minimize the risk of repetitive strain injuries (RSIs)
  • Address business needs alongside social and union goals.

All with no upfront cost, no hardware to buy and an affordable flat monthly fee that guarantees you won’t exceed your budget.

All the support you need – free

We believe that if you need hosted call center systems support, you should get it. A dedicated support team of experts, with specific knowledge about your configuration, is accountable to you at any anytime of the day, any day of the year. Often government teams find it useful to have access to this specialized support, in addition to their centralized IT helpdesk group. And IT is happy because there is no additional load on their hardware, network or support team.

Quick to learn & easy to use

Government organization choose Telax Hosted Call Center systems for their teams because it is the quickest to learn and easiest to use. We understand that in the public sector, the quality of life for employees is one of the key criteria in technology selection. We believe a stress-free transition for your team, with minimum disruption to existing workflows and comfort zones, is critical for a successful implementation. And we go to all lengths to make this happen.

Ergonomic enhancements reduces risk of injury

By choosing  Telax Hosted Call Center systems for Government, your team will be working with the simplest and most ergonomic application of its kind in the world. It will be a breeze - starting day one! Our hosted call center technology is currently in wide use in many departments of Health Canada, the Ontario Workplace Safety and Insurance Board (WSIB) and the US Federal General Services Administration (GSA) among others. The current version includes ergonomic enhancements recommended by the WSIB Health and Safety department’s physical demands analysis, conducted prior to implementation. Fully customizable, as your needs evolve, so will your hosted call center system solution!

Tele-working

The US Federal GSA and other government departments chose Telax Hosted Call Center systems for Government to enable telecommuting as the key to their disaster recovery, carbon imprint reduction and accessibility initiatives.

Find out how you can generate great results for your government organization, employees and constituents with Telax Hosted Call Center system for Government today!