News
Stay up-to-date with what's new inside Telax. Review breaking news, press releases and announcements at your own convenience.
May 16, 2013
Industry Experts Discuss Next Generation Call Center KPIs and Voice of the Customer Measurement.
Telax Hosted Call Center is hosting a cloud contact center TMCnet webinar “How to Lead In Your Field with Next Generation Call Center KPIs”. Two...
April 24, 2013
Intuitive dashboard allows executives a bird’s eye view of all key contact center metrics.
Telax Hosted Call Center, a leader in cloud contact center software, is pleased to announce a new cutting edge contact center dashboard to allow quick...
March 14, 2013
Giving contact centers the tools they need to ensure happy agents and happy customers.
Telax Hosted Call Center, a leader in cloud contact center solutions, announced today further enhancements to strengthen the ergonomic design of their Call Center...
February 21, 2013
Simplex Mobility chooses simplicity and makes the switch.
Telax Hosted Call Center, a leader in contact center technology, is pleased to announce that Simplex Mobility is deploying the Telax cloud solution.
Simplex Mobility is a customer-driven...
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The Telax culture aligns our goals with their expertise, and helps us provide a consistent superior service experience for our clients. Telax is responsive and reliable, they take ownership and interact with us, not like a vendor, but as a part of our team.
Mark MacLeod
Sr. VP Service & Support
CI Investments
