News

Stay up-to-date with what's new inside Telax. Review breaking news, press releases and announcements at your own convenience.

Telax Hosts a TMCnet Cloud Contact Center Webinar
May 16, 2013
Industry Experts Discuss Next Generation Call Center KPIs and Voice of the Customer Measurement. Telax Hosted Call Center is hosting a cloud contact center TMCnet webinar “How to Lead In Your Field with Next Generation Call Center KPIs”. Two...
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Telax Hosted Call Center Metrics Dashboard
Telax Hosted Call Center Releases New Executive Dashboard
April 24, 2013
Intuitive dashboard allows executives a bird’s eye view of all key contact center metrics. Telax Hosted Call Center, a leader in cloud contact center software, is pleased to announce a new cutting edge contact center dashboard to allow quick...
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Telax Hosted Call Center Continues to Minimize Repetitive Strain Injuries
Telax Hosted Call Center Continues to Minimize Repetitive Strain Injuries with the Release of New Feature Enhancements
March 14, 2013
Giving contact centers the tools they need to ensure happy agents and happy customers. Telax Hosted Call Center, a leader in cloud contact center solutions, announced today further enhancements to strengthen the ergonomic design of their Call Center...
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Simplex Mobility to Deploy Telax Hosted Call Center
Telax to Support Simplex Mobility Product Help Desk
February 21, 2013
Simplex Mobility chooses simplicity and makes the switch. Telax Hosted Call Center, a leader in contact center technology, is pleased to announce that Simplex Mobility is deploying the Telax cloud solution. Simplex Mobility is a customer-driven...
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