Hosted Call Center Resources

Resources

October 20, 2009 -

Western Canada’s largest school board launches Telax Hosted Call Center.

October 15, 2009 -

Telax releases free screen-pop integration for any edition of Salesforce.com.

September 29, 2009 -

Telax releases Call Center Agent 9.2 in French, Spanish.

August 17, 2009 -

Telax welcomes new VP Operations, Taras Kapanaiko.

August 4, 2009 -

Nevada Department of Taxation selects Telax for new taxpayer helpdesk.

July 30, 2009 -

U.S. General Services Administration renews with Telax Hosted Call Center.

Calgary Board of Education selects Telax Hosted Call Center for helpdesk phone system.

Telax promotion for legacy Nortel users set to begin May 31st, 2009.

April 9, 2009 -

Telax Hosted Call Center is invited on Ontario IT Mission to Washington D.C. June 10-11th

April 7, 2009 -

Telax Hosted Call Center begins Joint Interoperability Test Command certification process for US Department of Defense

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April 24, 2009 -

With Nortel in bankruptcy protection, call center managers are sitting on pins and needles.

March 15, 2009 -

Is a rush of calls a big problem or a big opportunity for you?

March 5, 2009 -

To -pop or not to pop: a CRM integration dilemma.

February 28, 2009 -

Your front-line agents are critical to your success! So, what are you doing to hire and retain the best?

International Call Center Consultants

Call Center Jobs, Associations, Best Practices

Hosted Call Center White Papers

"I can call Telax anytime and I know they are there for me. I feel better knowing I have a team of call center experts on my side."

Henry Martinez
President
Lemargo and Duales

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