Testimonials

Burberry
“Throughout implementation my Telax support team was on call and provided updates - this gave me great peace of mind!”
Maryli Karske, Customer Service Manager – Americas

Consumer Impact Marketing
“We needed to find a partner that provided a functioning call centre day one; however, flexible to adapt as our business changes. Telax delivered on both fronts.”
Nick Ranieri, VP

Destination Rewards
“To continue providing world class affordable loyalty solutions for the Fortune 500 companies, our operations team needed a solution that was customizable, flexible and easy to use – and we got exactly what we needed with Telax Hosted Call Center.”
Jack Finn, Chief Executive Office

uReach Technologies
“Telax has been a great addition to our Help Desk! The application is easy to manage, and we receive all our calls without issue. They deliver first class service without charging first class rates!”
Michael Smith, Help Desk Manager

XOJET
“We really appreciate the Telax business model, technology savvy and service responsiveness. Implementation was seamless to our clients and did meet our goals of elevating the customer experience from adequate to exceptional.”
Jim Prebil, SVP & Chief Information Officer

Bounce Energy
“At Bounce Energy in Texas, customer service is our top priority, so we needed a vendor that can match our commitment to customer satisfaction, we’re glad we went with Telax!”
Katherine Hammond, Director, Operations

Dallas Independent School District
“We created an HR Employee Service Center for Dallas ISD employees, a unique resource in Texas. Working together with Telax, we continue to make changes and add features that increase our value to our callers and enable us to deliver great service.”
Regina Youngblood, Director - HD Connect Employee Service Center

Phonetime
“We choose Telax because we needed a partner that could customize their solution to our needs. Plus it was so easy to use!”
Wayne Silver, CEO

Paragon Motor Club
“Telax saved us! Our first hosted call center provider was unreliable. With Telax we have a partner we can depend on!”
Kurt Nelson, President

Lemargo and Duales
“Two of my companies have been using Telax Hosted Call Center happily since 2003!”
Henry Martinez, President