Resources

Welcome to the Telax Contact Center Resource Hub where you can review case studies, whitepapers, videos and more! Read about call center technology and learn how business leaders have transformed their call centers.

News

August 05, 2014

360incentives partners with Telax to improve overall customer service and enhance customer satisfaction.

 

May 05, 2014

Telax in Partnership With Metaswitch Will Be Showcasing the New Cloud Contact Center Solution at Metaswitch Forum 2014

 

January 26, 2014

Telax, a leader in hosted contact center technology and solutions, will be showcasing their innov

Documents

Impact of Better Business Intelligence on a Contact Center (Whitepaper)

Increasing Contact Center Profitability by Improving the Customer Experience (Whitepaper)

As Seen in FranchiseVoice - Men In Kilts Implementing a Hosted Contact Center (Article Case Study)

How Call Center Upgrades Impact the IT Department: 7 Questions You’ll Want to Ask (Whitepaper)