Enjoy our free whitepapers, case studies, datasheets and more! Learn call center best practices and discover how Telax clients are delivering world-class customer service and seeing tremendous business results with the execution of our products.

As Seen in FranchiseVoice - Men In Kilts Implementing a Hosted Contact Center (Article Case Study)

How Call Center Upgrades Impact the IT Department: 7 Questions You’ll Want to Ask (Whitepaper)

7 Questions to Ask Before Transitioning to a Hosted Solution (Whitepaper)

Vendor Comparison: Comparing Hosted Solutions to a Hardware Upgrade for the IT Manager (Whitepaper)

What is the Financial Impact of a Call Center Upgrade: 7 Questions You’ll Want to Ask (Whitepaper)

How Will the Transition Impact Budget: Common Questions Answered (Whitepaper)

CFO's Vendor Checklist: Comparing the hosted alternatives to a hardware upgrade (Whitepaper)

Telax Hosted Call Center for Metaswitch Service Providers (Datasheet)

7 Questions to Ask Before Upgrading Your Call Center Hardware (Whitepaper)

7 Common Transition Questions Answered (Whitepaper)